Delivery Services and Costs

Contents

What countries do you deliver to?

United Kingdom, Austria, Belgium, Denmark, France, Germany, Ireland (Republic of), Liechtenstein, Luxembourg, Netherlands, Portugal and Spain.

Please note:
Maxsimafoto Ltd does not currently ship to countries outside of the European Union.
All orders containing a battery will be charged and shipped via UPS.

Do you deliver BFPO?

Yes. You can place an order for delivery to a BFPO address

Will you deliver to businesses?

Yes, maxsimafoto will deliver to business addresses. However, our products are for personal use only and we are not responsible for any loss a business may encounter having used them.

Can I send different products from the same order to different addresses?

No. When you place an order, all items will be delivered to a single address. To send items to two different addresses, you will need to place two separate orders.

How quickly will my order be despatched?

Every product listed on the website shows the estimated despatch time. All times and dates shown on the website are working days (Mon-Fri excluding Public Holidays).

Where is my order?

You can typically expect to receive your order up to 5 working days after despatch for UK shipments. For EU orders, please allow up to 7 working days for delivery.

What happens if I'm not in for a delivery?

For smaller item deliveries in the UK, Royal Mail will post them through your letterbox or try to leave the item with a neighbour; for larger item deliveries in the UK they will leave in a secure place or try a neighbour. If they cannot leave the item they will drop a card through the door to let you know it's been returned to the local Delivery Office.

UK and Channel Islands Delivery

The price of the product includes standard postage to the UK and Channel Islands. Orders, for items shown as in stock, are normally despatched within 24 hours on working days and the majority of orders are delivered inside 5 working days. However we cannot guarantee the speed of the Royal Mail service so we ask that you wait 10 working days before contacting us, if you haven't received your goods. If you are not in, Royal Mail should leave a card at your address asking you to collect your parcel from your local Royal Mail Delivery Office.

We do not offer any form of express delivery for UK customers.

Batteries

All orders containing a battery will be charged and shipped via UPS. When adding batteries to the cart, automatic alerts will pop-up and keep you informed.

UK delivery costs (Royal Mail):

  • £1.95 for all orders up to £19.99
  • £2.95 for orders £20.00 - £49.99
  • £3.95 for orders £50.00 - £1,000.00

UK delivery costs (UPS) (for orders that include batteries):

  • £5.95 for all orders up to £49.99
  • £7.95 for orders £50.00 - £119.99
  • £11.95 for orders £120.00 - £399.99

European Delivery

We currently ship to the following European countries:

  • Austria - Zone 1
  • Belgium - Zone 1
  • Denmark - Zone 1
  • France - Zone 1
  • Germany - Zone 1
  • Ireland (Republic of) - Zone 1
  • Liechtenstein - Zone 1
  • Luxembourg - Zone 1
  • Netherlands - Zone 1
  • Portugal - Zone 1
  • Spain - Zone 1

EU (Zone 1) delivery costs (UPS) (costs shown also cover orders including batteries):

  • £14.95 for all orders up to £49.99
  • £19.95 for orders £50.00 - £119.99
  • £22.95 for orders £120.00 - £399.99